Their Turn Support
Their Turn is built and maintained by one person. There's no support queue and no ticketing system: if you email us, a real person reads it and replies.
Get support
Email support@suitesystems.com.au for anything about the app, a bug, a billing question, or something that doesn't make sense. We read and reply to every message ourselves.
Frequently asked questions
What is Their Turn?
Their Turn remembers what somebody else has promised you, such as a company, tradesperson, school or agency. It works out who owes the next move and roughly when, and stays quiet until it's genuinely worth following up. It isn't a task manager.
How do I add something?
Tell the app what they said, by typing, by voice, or from the Share Sheet in another app. Their Turn takes it from there.
What's free vs. paid?
Free: your first 5 promises, unlimited history, voice, and the Share Sheet.
Their Turn Pro removes the limit so you can hand over as many promises as you like. It's available as a monthly subscription (A$2.99), a yearly subscription (A$14.99), or a one-off lifetime purchase (A$29.99) with no renewals. Current prices are shown in the app before you buy.
Is my data private?
Nothing is sold or shared for marketing. See the privacy policy for details.
How do I cancel or manage my subscription?
Through the App Store, the same as any iOS subscription: open Settings on your device, tap your name, then Subscriptions. If Their Turn isn't recognising a purchase you've already made, use Restore Purchases in the app's own Settings.
How do I contact support?
Email support@suitesystems.com.au. A real person reads and replies, usually within a day or two.